Leading Through Change
How I think, how I bring people with me, and how I keep things human
The journey
- 1 The change and why it mattered
- 2 Understanding the starting point
- 3 When it got hard
- 4 Coaching individuals
- 5 Keeping energy up
- 6 What I learned
The change
Three teams becoming one. Classic vs new. Uncertainty on all sides.
Understanding the starting point
Watching, listening, mapping the dysfunction before proposing fixes.
When it got hard
The team was ready. The system around them wasn't.
Coaching individuals
WAIT. Commander's intent. Creating space for others to step up.
Keeping energy up
Skunkworks. Small wins. Being honest about uncertainty.
What I learned
Escalate earlier. Coach explicitly. Accept what you can't force.
Same principles, different river
That's how I led that change. And that's how I'd approach this one.